Sales and Returns Policy
Our sales terms and conditions are as follows:
Prices and Payment: The prices of our products are as stated on our website and are subject to change without prior notice. Payment for products shall be made at the time of purchase and shall only be deemed valid upon confirmation of payment.
Shipments: Shipping costs are detailed during the checkout process and may vary depending on location and weight of the products. We commit to dispatching shipments within the timeframe indicated in the purchase confirmation.
Returns: According to our returns policy, customers have a period of 15 days from the date of purchase to request a return. Products must be in original condition and unused. Return shipping costs are the responsibility of the customer unless the reason for return is our error or a defective product.
Warranty: All our products are subject to warranties established by law. In case of manufacturing defects or quality issues, please contact us to arrange for product replacement or repair.
Privacy: The entire purchasing process, as well as the personal data provided by customers, are treated with the utmost confidentiality and in accordance with applicable data protection laws.
For any questions or further clarification, please do not hesitate to contact us at info@freeworlds.es or by phone at +34 604859152.
